This return & exchange policy article applies site wide in common to all who uses Marketplace 24/7 services. This may override, extend or supplement with other specific policies, terms and any other in specific scenerios or according to the services using. For an example, if you are a seller, you must comply with articles found from Help & information center for sellers.
MARKETPLACE 24/7 RETURN & EXCHANGE POLICY - AUG 2022
Our ultimate purpose is to deliver the best products in fresh condition. Sometimes it may not what you expected.
We would perform a return or exchange where,
- Products are not what you've ordered.
- You have got a wrong order.
- Items are damaged or misplaced.
We expect you to check the order as you get it. Our delivery agent will ask the recipient to check & inform if there are any defects or issues.
We would not return or exchange products if,
- Products are damaged after the delivery is done.
If you see any defect or issue after the delivery, you may contact us on our hotline +94 71 255 8888 or our email info@marketplace24-7.com at any time.